TriaMetis increases productivity and offers governed AI solutions to regulated clients with Simba Agentic Intelligence

TriaMetis is an enterprise solutions and data analytics software company operating across the Middle East and North Africa, including Lebanon, Egypt, Kuwait, and the United Arab Emirates. Specializing in enterprise solutions and business intelligence across medical insurance and other industries, TriaMetis is a trusted partner for enterprise and analytics solutions.

As AI technology evolved over the past few years, TriaMetis began looking into AI capabilities for the company. The primary goal was to augment its enterprise solutions with AI-powered analytics, giving clients the ability to talk to their data, gather insights, and get analysis on the spot. Secondarily, the business also looked to increase its internal teams' productivity. Although the team had the tools available to build dashboards, progress was slow.

The team wanted to improve product stickiness by embedding an AI chatbot and AI-driven insights into their healthcare insurance and other enterprise solutions. However, this was easier said than done, as the healthcare industry has stringent compliance needs. Developers serving heavily-regulated industries like healthcare often can't legally deploy their solutions in the cloud because it could run the risk of compromising protected health data. Because TriaMetis serves healthcare insurance clients, they need AI-powered analytics with flexible deployment options, including on-premises, to keep sensitive data secure.

As an existing user of Simba Embedded Analytics Self-Service Analytics, TriaMetis searched close to home for AI capabilities. The business began researching Simba Agentic Intelligence, an AI semantic layer that eliminates AI hallucinations by connecting directly to enterprise data. After attending webinars for Simba Agentic Intelligence, the TriaMetis team proactively reached out to their Simba representative and found that Simba Agentic Intelligence was a good fit to meet the organization’s goals.

To ensure Simba Agentic Intelligence was the right choice for the business, TriaMetis began a three-week trial. The product evaluation was a clear success. Three weeks were enough for TriaMetis to gain confidence in Simba Agentic Intelligence's reliability, performance, security, and embeddability.

TriaMetis is now taking its solutions to the next level by adopting Simba Agentic Intelligence. The integration has already delivered a number of benefits, including:

• AI-enhanced self-service

• Better BI workflows

• Improved internal productivity

• Claude MCP integration

And as this rollout continues, TriaMetis expects to extend these capabilities further across its enterprise and healthcare insurance solutions.

TriaMetis knew interest in AI was growing amongst its client base. Simba Agentic Intelligence gave the company a way to meet that demand directly by embedding AI-powered analytics into the enterprise solutions it already delivers so clients can talk to their data, gather insights, and get analysis on the spot.

Because of the platform's deployment flexibility, TriaMetis can offer on-premises deployment to customers, removing the roadblock that has long kept regulated industries from adopting AI analytics, insights without moving protected data off-site. "You tell a client, look what we can do and then you show them Claude talking to their own data, coming back with real insights," Mutraji said. "That's when it lands."

One perk the organization quickly found was the platform's bring-your-own LLM capability. TriaMetis integrated Claude, its existing LLM, via MCP, and it became both the team's preferred way of using the product and the centerpiece of its client demos.

Internally, the developers at TriaMetis have built and validated data models and dashboards faster than before. The platform's semantic layer provides:

• Consistent, governed business logic that keeps answers grounded in the data model

• The ability to build dashboards quickly

• Row-level and column-level security enforced at query time

• Pushdown querying that only fetches what's needed, keeping response times down to seconds

What began as a single AI use case has expanded across the business. Simba Agentic Intelligence has boosted internal productivity, allowed TriaMetis to keep the LLM it's accustomed to using, and now adds value for customers with reliable, governed AI that puts accuracy and compliance first.