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WHEN entering into a relationship with a vendor, we believe it’s important to understand who you are dealing with. Let us take a minute to explain how we do business.
WE ARE DIFFERENT. Our sales people are true product specialists. Often with extensive ERP consulting backgrounds, they genuinely understand the issues you face. In fact, some members of the sales team have even joined us having used our products as a customer - they have seen the benefits of Business Optimization first hand. We are passionate about the products we create and sell. We believe that great products are not just based on clever innovation but on real needs; a result of direct feedback from our customers.
If you have never heard of us before it's because we don’t waste money on mass advertising and working with "cool" PR agencies. Instead, we reinvest every dollar we make back into our people, products and solutions to make them even better. As a result, most of our business comes from customer and partner referrals.
We may not be the least expensive vendor out there, but we do believe we offer our customers the best value and the strongest return on investment. We don’t pare back our costs to an absolute minimum by outsourcing or hiring inexperienced people. Instead, we hire qualified and fantastic people and invest heavily in the markets in which we sell.
Most of our software developers have been with the firm for over 5 years and some more than 10, a rare occurrence within the IT industry. This consistency helps us build a better quality product. Our customer and consulting service teams are equally as experienced and this is just one of the features we believe truly distinguishes us in the market.
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